SEDI
Italy - Milano
Russia - Moscow
China - Shanghai
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FAQs
CAN YOU HELP US SOURCING PARTICULAR PRODUCTS OR BRANDS?
Yes based on your specific enquiries we could source the best manufacturers and submit information.
1.
COULD YOU SUPPORT US IN CREATING A LIGHTING PROJECT?
Yes, based on your details inputs
2.
CAN YOU CONSOLIDATE ORDERS FROM DIFFERENT MAKERS LOCATED AROUND ITALY OR OTHER COUNTRIES?
Yes it’s part of our job, we consolidate orders from different makers into our logistics hub.
3.
WHICH BRANDS COULD WE PURCHASE FROM YOU?
It depends on your location as we have a dedicated exclusive brand portfolio in different areas. Besides we could source other brands according to your project requirements with some limitations connected with each factory’s commercial policies and eventual commitments in your marketplace.
4.
SHOULD WE RECEIVE DAMAGED PRODUCTS WHO WILL BE RESPONSIBLE AND TAKE CARE ABOUT IT?
Generally speaking, each factory is responsible to supply good quality products and ship it out in good packing. In case of any problem caused by the factory, we will do everything possible to find quick solutions to your entire satisfaction
5.
CAN YOU ARRANGE TRANSPORT TO FINAL DESTINATION?
Generally we receive shipping instructions from our clients who organize transport by their own. Upon request we can submit best quotations and in case of acceptance organize the international transport to final destination.
6.
WHAT IS THE AVERAGE DELIVERY TIME?
It depends on the factory, assortment and order amount. Production time for standard products may vary according to factory from 15 up to 90 days, averagely 45- 60 days, for bespoke lighting even longer.
7.
WHY SHOULD I PURCHASE THROUGH CODITAL INSTEAD OF DIRECTLY TO THE FACTORY?
As regards our exclusive brands, all enquiries are passed to us to handle as we are the brand ambassador in the market; generally speaking we offer competitive prices and provide a wide range of services useful to any importer of lighting fixtures. Our long experience could source the best specialized reliable makers to perfectly match your specific enquiries.
8.
IS IT MORE EXPENSIVE BUYING THROUGH CODITAL THAN FROM THE FACTORY?
We strictly work basedof each factory’s price list applying the best export discounts according to the factory’s commercial policy. In some cases due to our buying power, we may offer better conditions than the factory. In some cases there might be slight differences mostly compensated by the value added of our services.
9.
CAN YOU HELP US SOURCING PARTICULAR PRODUCTS OR BRANDS?
Yes based on your specific enquiries we could source the best manufacturers and submit information.
10.
COULD YOU HELP IN CASE WE NEED TO PRODUCE A BESPOKE LIGHTING?
Yes provided we receive the necessary information such as detailed drawing with exact sizes, quantity required, material to be used, finishes and budget
11.
CAN YOU ARRANGE INSTALLATION SERVICES?
Generally this service for standard products is not provided by the factories except for huge and complex products where only professional skilled factory staff could ensure a perfect and correct installation. Same goes for complex and large bespoke fixtures.
12.
COULD YOU SUPPORT US TO BECOME EXCLUSIVE DISTRIBUTOR OF A BRAND?
Yes of course we could discuss with makers, understand their position in your market and negotiate the terms and conditions of an exclusive agreement.
13.
HOW MUCH YOU CHARGE FOR EACH PICK UP CONSOLIDATING THE VARIOUS ORDERS?
It depends on the total combined order and the individual order value with each maker.
14.
IN CASE OF CONSOLIDATION OF VARIOUS ORDERS FROM DIFFERENT FACTORIES COULD WE EFFECT ONE SINGLE PAYMENT?
Yes of course.
15.