LOGISTICS AND WAREHOUSING
Our professional staff constantly monitor the delivery schedule of each of your orders to ensure the scheduled delivery time is respected. We release documents in full details and find the best logistics solutions according to your guidelines or specific instructions. Our warehouse allows the grouping of all your orders from different makers in one place from which the goods can be collected.
Frequently Asked Questions
SHOULD WE RECEIVE DAMAGED PRODUCTS WHO WILL BE RESPONSIBLE AND TAKE CARE ABOUT IT?
Generally speaking, each factory is responsible to supply good quality products and ship it out in good packing. In case of any problem caused by the factory, we will do everything possible to find quick solutions to your entire satisfaction
1.
CAN YOU ARRANGE TRANSPORT TO FINAL DESTINATION?
Generally we receive shipping instructions from our clients who organize transport by their own. Upon request we can submit best quotations and in case of acceptance organize the international transport to final destination.
2.
WHAT IS THE AVERAGE DELIVERY TIME?
It depends on the factory, assortment and order amount. Production time for standard products may vary according to factory from 15 up to 90 days, averagely 45- 60 days, for bespoke lighting even longer.
3.
EMAIL SENT SUCCESSFULLY
Thanks for writing us.
We'll send you a response soon.
ERROR SENDING EMAIL
Please, try again later.
HUMAN VERIFICATION ERROR
We couldn't verify you're human. Please refresh the page and try again.